Order Change Policy

Honey Play Box works hard to get your order out as soon as possible, most stock orders received before noon PST ship out same day. To make a change or to cancel an existing order, please call or email your Account Manager immediately and though we cannot make guarantees, we will do our best to accommodate. Changes can be made depending on how far along we are in the order process. Please Note: If your order has been closed or shipped, we will not be able to cancel it or make changes. We can create another order if needed.

Back Order Policy

Honey Play Box will cancel all back orders automatically if a product becomes unavailable, unless otherwise requested by our customers. If you would like to leave your backorders open, please contact your Account Manager to set up your account accordingly. At Honey Play Box, simply click the "Contact us" button on the Footer to be matically alerted when the selected items are back in stock.